Mail Channel

The Mail channel enables email communication with your customers.

Email Types

• Personal Email: Configure your personal email.

Configuration

To configure email, you need to set up your email provider and domains.

Setup

Use the POST /api/agents/tools/configureEmail endpoint or the corresponding tool in the dashboard to set up your email channel.

Endpoint

POST /api/agents/tools/configureEmail

Request Body

{
  "site_id": "your-site-uuid",
  "email": "support@example.com",
  "aliases": ["sales@example.com", "info@example.com"],
  "provider": "smtp", // or other provider
  "settings": { ... }
}

• site_id: The UUID of your site.
• email: The primary email address.
• aliases: Additional email aliases.
• provider: The email service provider.
• settings: Provider-specific settings.

Sending Emails

Once configured, you can send emails using the POST /api/agents/tools/sendEmail endpoint.

Email Tracking

You can enable email tracking to monitor opens and clicks. This is configured in the site settings.